COURSE OVERVIEW

This program is tailored to combine a set of essential competencies to improve the work environment and to boost the morale of the team members, in order to be more, become more and to achieve outstanding performance that will positively affect the team members, boost their performance and better serve the clients and optimize all the stakeholders’ benefits.

This program is designed to help Supervisors to have the best attitude, adhere to the best practices, and attain the necessary skill set needed to ensure that they maximize the engagement and results of their subordinates.

This program is designed to be delivered in a high-energy, interactive environment that sets the groundwork for the participants to acknowledge the effect that the supervisory role can have on developing performance, increasing employee morale and the overall organizational effectiveness, within the context of their daily field tasks.

The role of a supervisor starts with a thorough understanding of the team’s needs, aspirations, and concerns.

By the end of each training session, we will create hand-in-hand with the participants a basic Action and Performance Plan to be used in their professional and personal development.

Moreover, the delegates will be receiving a set of practical plasticized “Aid-Memoir” as a summary of their learning, which will stay with them as a reminder, to keep tuned and boost the addressed skills. 

All the cases and the experiential learning activities will be facilitated to translate the supervisory excellence concepts and best practices into a practical language that will help the supervisors start applying the very next day in the very details of their field.

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