COURSE OVERVIEW

The journey towards becoming a world-class company starts by achieving total quality within an organization”.

Understanding and building basic guidelines in Quality Management creates a solid foundation of all organization cultures, people, and technologies that, when followed, lead to success.

This program is designed to help delegates learn a solid base of knowledge to help improve or enhance their business. TQM modules give an opportunity for the delegates to understand the importance of quality and learn to apply quality structures and tools in their organizations.

During the program workshop delegates will learn comprehensive quality tools, system and approaches and breakthrough improvement methodologies such as Lean and Six Sigma that works parallel across an organization, including all departments and employees and spreading to include both suppliers and clients and customers.

The highly interactive program is meant to be applied in the practical work post the completion of the classroom training and will allow the delegates to apply the TQM knowledge back on the job and improve processes within their organization.

TQM case studies, Team discussions and presentations are used all over the skill-building workshop to provide delegates with understandably of quality concepts and applications

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