COURSE OVERVIEW

Money Collection has been designed for accounts receivable or collections agent who want to improve their ability to collect more money, in less time, and with less hassle, whilst maintaining client relationships.

The course emphasizes on the use of assertive skills and techniques that build trust, develop appropriate levels of rapport, allowing the agent to develop a better understanding of the debtor’s ability and willingness to pay.

During this course participants will have extensive practice using the essential skills required including how to overcome the typical debtor excuses for non-payment and how to work with the classic debtor behaviours every agent comes across.

Request More Information >>>

Request Call Back >>>